These Terms & Conditions ("Terms") govern your access to and use of this website operated by ELAMED Assistance, Unipessoal, Lda, trading as Carelink Global Assistance ("Carelink", "we", "us", or "our").

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use this website.

We reserve the right to update or modify these Terms at any time. Any changes will become effective upon publication on this website. Your continued use of the website following the publication of changes constitutes acceptance of the revised Terms.

This website and its contents are provided for general informational purposes only and are intended to provide an overview of Carelink Global Assistance, its services, and areas of operation.

While we make reasonable efforts to ensure that the information presented is accurate and up to date, we do not guarantee the completeness, accuracy, or reliability of any content published on this website.

Information contained on this website should not be relied upon as a substitute for professional medical, security, legal, or other specialist advice, nor should it be used as the sole basis for making health, travel, or safety-related decisions.

You may use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

·       Use the website in any manner that violates applicable laws or regulations;

·       Attempt to gain unauthorized access to any part of the website, its systems, or networks;

·       Introduce viruses, malware, or other harmful technologies;

·       Interfere with the security, operation, or functionality of the website;

·       Use the website in a manner that could damage, disable, overburden, or impair its performance;

·       Use any automated means, including robots, crawlers, scrapers, data-mining tools, or similar technologies, to access, monitor, copy, or extract content from this website without our prior written consent.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been breached.

All content available on this website, including text, graphics, logos, images, documents, designs, and other materials, is owned by or licensed to ELAMED Assistance, Unipessoal, Lda and is protected by applicable intellectual property laws.

You may view, download, and print content from this website solely for your personal and non-commercial use. No content may be copied, reproduced, distributed, modified, published, or otherwise used without our prior written consent.

Carelink Global Assistance is a trading name and brand of ELAMED Assistance, Unipessoal, Lda.

All trademarks, service marks, logos, trade names, and other distinctive signs displayed on this website are the property of their respective owners. Nothing contained on this website grants any licence or right to use such marks without prior written permission.

This website may contain links to third-party websites for convenience and informational purposes.

Carelink does not control, endorse, or assume responsibility for the content, availability, security, or privacy practices of any third-party website. Accessing third-party websites is done entirely at your own risk.

Carelink Global Assistance is a healthcare coordination and assistance provider. The information contained on this website is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Any medical services arranged through Carelink are provided exclusively by appropriately licensed healthcare professionals and healthcare institutions. Users should always seek advice directly from qualified healthcare professionals regarding any medical condition, diagnosis, or treatment decision.

Submitting an enquiry, assistance request, or other communication through this website does not create a contractual relationship between you and Carelink Global Assistance.

Any services provided by Carelink are subject to separate agreements, eligibility requirements, operational availability, and applicable terms.

While we make reasonable efforts to respond promptly to enquiries, submission of a request through this website does not guarantee the availability, provision, or suitability of any particular service.

We aim to keep this website available and functioning properly; however, we do not guarantee uninterrupted access.

We reserve the right to suspend, withdraw, modify, or discontinue any part of the website at any time without notice. We shall not be liable for any loss or inconvenience arising from the temporary or permanent unavailability of the website.

This website and its content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Carelink disclaims all warranties, whether express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, and non-infringement.

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While Carelink takes reasonable measures to maintain the security of this website, we cannot guarantee that the website, its servers, or any downloadable content will be free from viruses, malware, or other harmful components. Users are responsible for implementing appropriate safeguards and cybersecurity measures.

To the fullest extent permitted by applicable law, ELAMED Assistance, Unipessoal, Lda, its officers, employees, contractors, representatives, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to:

·       Access to or use of this website;

·       Reliance on any information contained on this website;

·       Website interruptions, errors, or technical failures;

·       Unauthorized access to or alteration of communications or data.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Any personal data collected through this website will be processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using this website and submitting personal data, you acknowledge that such information will be processed in accordance with our Privacy Policy.

We may update these Terms from time to time to reflect changes in our business, legal obligations, or website functionality.

The latest version will always be available on this page and will become effective upon publication.

These Terms shall be governed by and construed in accordance with the laws of Portugal.

Any dispute arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the Portuguese courts.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms constitute the entire agreement between you and Carelink regarding your use of this website and supersede any prior understandings, communications, or agreements relating to such use.

For any questions regarding these Terms & Conditions, please contact us at compliance@carelinkglobalassistance.com.